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data protection

Data protection declaration and consent to the use of data at TWENTYTEN schmuckstücke GmbH

Data protection is a matter of trust and your trust is important to us. We respect your privacy and personal sphere. The protection and lawful processing of your personal data is therefore an important concern for us. So that you feel safe with us as a prospective customer or customer, we strictly observe the legal provisions when processing your personal data and would like to inform you here about our data collection and data use.

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1. Responsible body & central information point

TWENTYTEN schmuckstücke GmbH, Basler Straße 42, 79100 Freiburg, is responsible for the processing of your personal data within the meaning of the European General Data Protection Regulation and the Federal Data Protection Act

If you want to object to the processing of your data by TWENTYTEN schmuckstücke GmbH in whole or in part in accordance with these data protection regulations, you can address your claim by e-mail or letter to the following contact details:

TWENTYTEN schmuckstücke GmbH

79100 Freiburg, Baslerstrasse 42


2. Collection, processing and use of personal data

2.1 Personal Data

Personal data is information about factual or personal circumstances of a specific or identifiable natural person. This includes, for example, your name, your telephone number, your address and all inventory data that you gave us when you registered. Statistical data that we collect when you visit our web shop, for example, and that cannot be directly linked to your person, are not included here. For example, these are statistics about which pages of our website are particularly popular or how many users visit certain pages of TWENTYTEN schmuckstücke GmbH.

2.2 Collection, processing and use of your personal data

Privacy is very important to us. Therefore, when collecting, processing and using your personal data, we strictly adhere to the legal provisions of the European General Data Protection Regulation (GDPR), the Federal Data Protection Act and the Telemedia Act.

We process your data for the entire processing of your purchase, including any later warranties, for our services, technical administration on the basis of Art. 6 (1) a) and b) of the GDPR as well as our own marketing purposes described under 2.3 on the basis of Art 6 (1) f) GDPR. Your personal data will only be passed on to third parties or otherwise transmitted if this is necessary for the purpose of contract processing or billing or if you have given your prior consent. As part of the order processing, for example, the service providers we use here (such as transport companies, logisticians, banks) receive the necessary data for order and order processing. The data passed on in this way may only be used by our service providers to fulfill their task.

Any other use of the information is not permitted and does not take place with any of the service providers we have commissioned. For your order we need your correct name, address and payment data. We need your e-mail address so that we can confirm receipt of your order and communicate with you. You will also receive your order and shipping confirmation via your email address.

Your personal data will be deleted if there are no legal storage obligations to the contrary and if you have asserted a claim for deletion, if the data is no longer required to fulfill the purpose for which it was stored or if its storage is inadmissible for other legal reasons.

2.3 Use of your data for advertising purposes

In addition to processing your data to process your purchase from TWENTYTEN schmuckstücke GmbH, we also use your data to communicate with you about your orders, specific products or marketing campaigns and to recommend products or services that might interest you.

You can object to the use of your personal data for advertising purposes at any time, in whole or in part, without incurring any costs other than the transmission costs according to the basic tariffs. A message in text form to the contact details given under point 1 (e.g. e-mail, letter) is sufficient for this.

2.3.1 Newsletters

We use the so-called double opt-in procedure to send the newsletter, ie we will only send you a newsletter by e-mail if you have previously expressly confirmed to us that we should activate the newsletter service. We will then send you a notification email and ask you to confirm that you wish to receive our newsletter by clicking on a link contained in this email.

If you later no longer wish to receive newsletters from us, you can object to this at any time without incurring any costs other than the transmission costs according to the basic tariffs. A message in text form to the contact details given under point 1 (e.g. e-mail, letter) is sufficient for this. Of course, you will also find an unsubscribe link in every newsletter.

2.3.2 Product Recommendations by Email 

E-mail advertising without registering for the newsletter and your right to object

If we receive your e-mail address in connection with the sale of goods or services and you have not objected to this, we reserve the right to regularly send you offers for similar products to those already purchased on the basis of Section 7 (3) UWG , from our range by e-mail. This serves to safeguard our overriding legitimate interests in advertising to our customers within the framework of a balancing of interests.

You can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided for this purpose in the advertising e-mail, without incurring any costs other than the transmission costs according to the basic rates.


2.3.3 Contact Form

If you send us inquiries via the contact form, your details from the contact form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We do not pass on this data without your consent.


Some of the websites use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.

3.1 Google Analytics

Google Analytics is a service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses "cookies", i.e. text files that are stored on your computer and enable Google to analyze the use of our offer. The information collected by the cookie about the use of our website (including your IP address) is usually transmitted to a Google server in the USA and stored there. Google continues to comply with the privacy policy of the US Safe Harbor Agreement and is registered with the US Department of Commerce's Safe Harbor program. Google will use this information to evaluate your use of our website, to compile reports on website activity for us and to provide us with other services related to website and internet use. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. A transfer of this data by Google to third parties only takes place due to legal regulations or in the context of order data processing. Under no circumstances will Google combine your data with other data collected by Google.

By using this website, you agree to the processing of data about you by Google and the manner of data processing described above and the stated purpose.

You can find more information about Google Analytics and data protection at

4. Social Plugins

Our website uses social plugins (“plugins”) from various social networks. With the help of these plugins you can, for example, share content or recommend products. The plugins are deactivated by default on and therefore do not send any data. 

If these plugins are activated, your browser establishes a direct connection with the servers of the respective social network as soon as you call up a website on our website. The content of the plugin is transmitted directly from the social network to your browser, which integrates it into the website. Of course, the plugins can be deactivated again with one click.

By integrating the plugins, the social network receives the information that you have accessed the corresponding page of our website. If you are logged into the social network, this can assign the visit to your account. If you interact with the plugins, for example by pressing the Facebook "Like" button or by making a comment, the corresponding information is transmitted directly from your browser to the social network and stored there.

The purpose and scope of the data collection and the further processing and use of the data by social networks as well as your rights in this regard and setting options for protecting your privacy can be found in the data protection information of the respective networks or websites. The links to this can be found below.

If you do not want social networks to collect data about you via our website, you must log out of these networks before you visit our website.

Even if you are not logged in to the social networks, data can be sent to the networks from websites with active social plugins. An active plugin sets a cookie with an identifier each time the website is accessed. Since your browser sends this cookie with every connection to a network server without being asked, the network could in principle use it to create a profile of which websites the user belonging to the ID has accessed. And it would then also be possible to assign this identifier to a person again later - for example when logging on to the social network later.

We use the following plugins on our websites:

For TWENTYTEN schmuckstücke GmbH: Facebook, Google+ and Instagram.

If you do not want social networks to collect data about you via active plugins, you can either simply deactivate the social plugins with one click on our website or select the "Block third-party cookies" function in your browser settings. Then the browser does not send any cookies to the server for embedded content from other providers. With this setting, however, other cross-site functions may no longer work apart from the plugins.

4.1 Facebook

Plugins from the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated on our website. You can recognize the Facebook plugins by the Facebook logo or the “Like button” (“I like”) on our site. An overview of the Facebook plugins can be found here: .

When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook receives the information that you have visited our site with your IP address. If you click the Facebook "Like" button while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate your visit to our site with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the data transmitted or how it is used by Facebook. You can find more information on this in Facebook's privacy policy at .

If you do not want Facebook to be able to associate your visit to our site with your Facebook user account, please log out of your Facebook user account.

4.2 Google+

Our pages use functions from Google +1. The provider is Google Inc. 1600 Amphitheater Parkway Mountain View, CA 94043,  USA.

Collection and disclosure of information: You can use the Google +1 button to publish information worldwide. You and other users receive personalized content from Google and our partners via the Google +1 button. Google stores both the information that you +1'd content and information about the page you were viewing when you clicked +1. Your +1 may appear as a notice along with your profile name and photo in Google services, such as in search results or in your Google profile, or elsewhere on websites and ads across the internet. Google records information about your +1 activities in order to improve Google services for you and others. In order to be able to use the Google +1 button, you need a globally visible, public Google profile that must contain at least the name chosen for the profile. This name is used in all Google services. In some cases, this name can also replace another name that you used when sharing content via your Google account. The identity of your Google profile can be displayed to users who know your email address or have other identifying information about you.

Use of the information collected: In addition to the purposes explained above, the information you provide will be used in accordance with the applicable Google data protection regulations. Google may publish aggregated statistics about users' +1 activity or pass them on to users and partners, such as publishers, advertisers or affiliated websites.

4.3 Instagram

Functions of the Instagram service are integrated on our website. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can click the Instagram button to link the content of our pages to your Instagram profile. This allows Instagram to associate your visit to our site with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or how it is used by Instagram.

For more information, see Instagram's privacy policy:

5. Contact options and your rights

As a data subject, you have the following rights:

pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified there;
pursuant to Art. 16 GDPR, you have the right to immediately request the correction of incorrect or incomplete personal data stored by us;
According to Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing:

  • to exercise the right to freedom of expression and information;

  • to comply with a legal obligation;

  • for reasons of public interest or

  • to assert, exercise or defend legal claims

is required;

according to Art. 18 GDPR the right to demand the restriction of the processing of your personal data, insofar as

  • the accuracy of the data is contested by you;

  • the processing is unlawful but you oppose its erasure;

  • we no longer need the data, but you need them to assert, exercise or defend legal claims or

  • you have lodged an objection to the processing in accordance with Art. 21 GDPR;

pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request transmission to another person responsible;
according to Art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

If you have any questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data, as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our imprint.

Our business is constantly changing and so is this Privacy Policy. We encourage you to visit our website regularly and take note of any changes. Unless otherwise regulated, the use of all information that we have about you and your customer accounts is subject to this data protection declaration. We stand by the promises we make to you and assure you that we will only ever make significant changes to our data protection declaration, which lead to a weaker protection of customer data already received, with the consent of the customers concerned.

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